Returns Policy

All Fabrics sold as cut lengths are not exchangeable or returnable. All sales are FINAL. Your use of the heathcoatfabrics-online.com or heathcoatonline.com web sites constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice. 

Shipping

UK MAINLAND

Cost: Free delivery available subject to minimum order value.

Available to: All UK mainland addresses in England, Scotland & Wales (except Scottish Highlands & Islands) where order value exceeds £30.00

For orders under £30 postal delivery is available via Royal Mail. Delivery via our standard UK carrier is available at a fixed cost of £9.25, up to 10Kg

Delivery time: from receipt of order: up to 5 working days. Delivery by carrier.

UK OFFSHORE ISLANDS, SCOTTISH HIGHLANDS, NORTHERN IRELAND, EIRE

Cost: £19.00 Flat fee.

Delivery time: from receipt of order: up to 5 working days. Delivery by carrier.

EUROPEAN DELIVERY

Cost: Up to 10Kg – from £22.00

Over 10Kg - You will be contacted by our sales staff to advise whether additional charges will apply.

Available to: Austria, Belgium, Bulgaria, Channel Islands, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Delivery time: from receipt of order: up to 6 working days. Delivery Agent: DHL

NON-EU EUROPEAN DELIVERY

Cost: From £24.00

Available to: Norway, Switzerland, Turkey and Russian Federation.

Delivery time: from receipt of order: up to 8 working days. Delivery Agent: DHL

REST OF WORLD

Countries are being added to our delivery routes according to demand.

Delivery options are available globally. Please use the contact form to enquire cost for your order.

Delivery to the United States is arranged through UPS. Our site is integrated with the UPS shipping quotation system for your convenience. If customers wish to use their own delivery account, please contact us to arrange.